Cancellations

Cancellations

We’re sorry to hear that you’re considering cancelling either your web design, hosting or SEO services with us.

We understand that circumstances may change, and we respect your decision. Before proceeding with the cancellation, we’d like to provide you with some important information and ask a few questions to ensure that this is the right step for you.

Notice Period:

Please note that we require a minimum notice period of one calendar month for cancellations. This allows us to wrap up any ongoing work, make necessary adjustments, and ensure a smooth transition for your website and/or SEO strategy.

What is a calendar month?
One calendar month cancellation period means the contract will end on the last day of the following month. It doesn’t matter if you cancel at the start of the month or at the end of the month. The cancellation notice period starts on the 1st of the month following your cancellation. (Example: Should you cancel on 3 August -> your cancellation notice starts on 1 September  and the your liability for payment ends on 30 September).

Are you sure you want to cancel?

Before you finalise your decision, we encourage you to reflect on the value our services have provided to your online presence and business growth. We have dedicated our expertise and resources to deliver exceptional web design and SEO solutions tailored to your unique needs. If there are any concerns or issues that have prompted your decision, we would appreciate the opportunity to address them and find a satisfactory resolution.

Questions for Consideration:

  1. Have you explored all available options to address any challenges or concerns you may have faced during our partnership?
  2. Are there any specific aspects of our services that you feel could be improved or that didn’t meet your expectations?
  3. Is there any feedback or suggestions you would like to provide that could help us enhance our offerings and better serve our clients in the future? If so, please let us know on the cancellation form below.

Cancellation Process:

If you have carefully considered your decision and still wish to proceed with the cancellation, please complete the form below.

After receiving your cancellation request, we will promptly confirm the details and discuss any remaining tasks or obligations. We will inform you of the final steps, including any outstanding payments or data transfer requirements.

We would like to express our gratitude for the opportunity to work with you and contribute to your online success. We remain committed to delivering exceptional web design and SEO services, and we sincerely hope that you have had a positive experience during your time with us.

If you have any questions, concerns, or if there’s anything we can assist you with, please don’t hesitate to contact us. We are here to help and are open to discussing any potential alternatives or solutions that may address your specific needs.

Thank you for your understanding, and we wish you the best in your future endeavours:

 

 

Which Service do you wish to cancel?

What is your reason for cancelling?

Confirmation

12 + 5 =

Follow us on Facebook

We have created this website for Kate, a local Licensed Therapist who is a registered member of the British Association of Counselling and Psychotherapy. She offers ethical counselling in a setting which is non-judgemental and respectful. Please check out her site for all the services she offers https://windrivercounselling.co.uk/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #counsellinghelps #counsellingsupport #counsellingstudent

1

𝐆𝐨𝐨𝐠𝐥𝐞 𝐫𝐞𝐯𝐢𝐞𝐰𝐬 𝐚𝐫𝐞 𝐛𝐞𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐫𝐚𝐧𝐤𝐢𝐧𝐠 𝐟𝐚𝐜𝐭𝐨𝐫 𝐢𝐧 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐭𝐨 𝐠𝐞𝐭 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐢𝐧𝐭𝐨 𝐚 𝐭𝐨𝐩 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐨𝐧 𝐆𝐨𝐨𝐠𝐥𝐞 𝐌𝐚𝐩𝐬. Here are 5 tried and tested strategies to use to help you get them and make the most of them: https://canterburywebsitedesign.co.uk/how-to-get-google-reviews/ . #googlereviews #localSEO #localseoservices #howtogetgooglereviews #howtogetgooglereviewsformybusiness

If you are interested in promoting the social and emotional well-being of children and young people please check out the website we created for the charity Sebda. They are working to build capacity in mainstream schools to support children with social, emotional and mental health difficulties https://sebda.org/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #sen #sebda

3

🚀 New Case Study Alert: Taking Hardys Market Online! 🌐 We're thrilled to share our latest e-commerce project: Hardys Market, a beloved Eastern European grocery store in Kent! 🎉 They approached us to create an e-commerce website that caters to customers across the UK, making their unique products accessible to everyone. So we created a multilingual e-commerce website for them. Check out the case study on the project here:

Multilingual E-Commerce Website
. #Ecommerce #WebDesign #multilingualwebsite #CanterburyWebDesign #SEO #ResponsiveDesign #DigitalTransformation #WordPress #ukbusinesses #woocommerce #easterneuropeanfood #groceriesonlineshop

Looking for something different for your wedding or event? Check out this website we did for Sonny Hillier who have many years experience of providing horse drawn carriages for weddings, funerals and special events, and takes great care to ensure that every turnout is of the highest possible quality https://sonnyhillier.co.uk/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #weddings #funerals

Google reviews have the power to make or break a business' reputation online - here are some tips on how to make the most of them:

The Importance of Google Reviews
. #reviews #localseo #localseoservices #google #googlereviews #smallbusiness

1

🍾It's Global Champagne Day today! So why not celebrate with a glass or two at Café des Amis, accompanied by their finest Mexican cuisine 🥂 Check out the website we created for them https://cafedez.com/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #visitcanterbury #champagne #globalchampagneday

1

Check out this website that we designed for Dice and Destiny, your friendly local game store with experts on staff and a welcoming community. Take a look at what they have in their online shop https://www.diceanddestiny.co.uk/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #visitcanterbury #gaming #pokemon

1

Tired of getting a load of spam from your website forms? We include the paid plugin Cleantalk Anti Spam in all of our bundled hosting packages. Here's how it works:

CleanTalk Anti-Spam
. #webhosting #webhostingcompany #AntiSpam #managedhosting #managedhostingservices

If you are looking for super tasty, 100% organic vegan food check out the website we created for The Wallflower Café! They have a café in Herne Bay and also provide outside vegan catering throughout Kent for your events https://vegan-cafe.co.uk/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #veganfood #vegansoulfood

1

🚀 New Website, New Look! 🚀 We recently gave Peugeot Motorcycles UK a major website upgrade! From sleek design to seamless geolocation for stockists, their site is now faster, mobile-friendly, and easier to manage. Check out how we transformed their digital presence in our latest case study here: https://canterburywebsitedesign.co.uk/case-study-website.../ . #WebsiteUpgrade #WebDesign #PeugeotMotorcycles #CanterburyWebDesign #SEO #ResponsiveDesign #DigitalTransformation #WordPress #ukbusinesses

2

Did you know that today is National Fitness Day! If you are feeling in need of a workout check out the website we created for Rept Fitness, for Reece who has been a personal trainer for over 7 years. Take a look at what he has to offer https://www.reptfitness.com/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness @reece.at.rept.fitness

4

Looking for beautiful, discounted designer wedding dresses? We created this website for Brides by Zoë, for award winning Zoë who has selected some of the finest bridal gowns designers have to offer. Take a look at what she has to offer https://bridesbyzoe.co.uk/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #visitcanterbury #weddinggowns #weddings

3

Looking for a great local restaurant serving delicious Mediterranean cuisine? We created this website for Cafe du Soleil, who are based right in the centre of Canterbury in an 18th century mill on the River Stour. Take a look at their menu https://cafedusoleil.co.uk/ #seo #digitalmarketing #marketing #socialmedia #webdesign #business #onlinemarketing #contentmarketing #website #marketingdigital #searchengineoptimization #google #webdevelopment #digitalmarketingagency #marketingstrategy #instagram #advertising #entrepreneur #marketingtips #design #wordpress #digital #graphicdesign #websitedesign #smallbusiness #visitcanterbury

3

'Buy cheap, buy twice' is never as pertinent when it comes to your business website, hosting & email. A single point of contact and prompt, local UK based support are critical. This article delives into what you need to know before switching your Wordpress website hosting and other services, to Forsquare:

1

Need more sales leads from your website? E-E-A-T-ing well is critical - see what we did there 😉 So have a look at some easy tips on how to improve this for your website to improve your online lead generation:

E-E-A-T
. #seo #digitalmarketing #websitedesign #smallbusiness #smm

2

Does posting on Facebook actually work for small businesses? The answer is no....and yes....it depends on your industry. We dig a bit deeper in this article:

Dear Faceless Marketing Spammer Let's get one thing straight: pissing us off by bombarding our inboxes with your cookie-cutter marketing emails is not a strategy that will ever generate business for you from us. We receive hundreds of similar emails each week, each making the same promises as you. And then, as if by some miracle of irony, you follow up on your initial spammy send, expressing your surprise that you haven't heard back from us! Perhaps you imagine that your email got lost in transit, or maybe you think we accidentally overlooked it in our sheer excitement to collaborate with you? Let us assure you, our silence is not an oversight. Your follow-ups are like the encore performance of a terrible play—unwanted! The pièce de résistance, however, is when you cunningly use our own website's forms to try and sell us your services. The audacity is almost impressive. Our contact forms are intended for potential clients, not for you to peddle your unwanted wares! We have a few suggestions on what you should do with your marketing emails: Reflect: Take a moment to reflect on your strategy. Maybe there's a reason your emails are going unanswered? 😉 Redirect: Consider directing your efforts towards customers who actually express interest in your services. Radical, we know. Rest: Seriously. You're wasting your time, as well as harming the planet with the electricity and server resources that are used to send and deliver your unwanted emails. So give it a rest. In conclusion, dear marketing spammer, your persistence in filling our inboxes with unsolicited nonsense is not winning you any business. So please take your marketing emails and go away! Yours in eternal exasperation, All Frustrated Business Owners

2

Are a lot of your target audience not native English speakers? Did you know you can inexpensively add a multi-ligual ability to your website allowing your customers to translate it to over 100 languages? Here's how:

Should I Add a Translation Option to My Website?
. . #webdesigner #webdesign #website #webdeveloper #webdevelopment #websitedesign #design #graphicdesign #ui #html #uidesign #ux #css #web #uxdesign #digitalmarketing #wordpress #translation #translator #n #english #translationservices #language #translate #languages #translators

Wondering why your business isn't coming up all over the county on the Google Map pack? This article explains why and what you should do instead: https://canterburywebsitedesign.co.uk/geolocation-and-your-google-business-profile-rankings/

1

Happy Pride!! 🏳️‍🌈 This Pride Month, we celebrate the LGBTQ+ community and their vibrant contributions to our world. We're proud to support our LGBTQ+ clients and stand for equality and inclusion. Here's to love, acceptance, and individuality! #PrideMonth #LGBTQ+

Wanting to try and increase the conversion rate from your Ecommerce store? GPay and Apple Pay Are Essential for Your Online Business. Here's why:

Why GPay and Apple Pay Are Essential for Your Online Business
. . #ecommerce #marketing #business #ecommercebusiness #entrepreneur #onlineshopping #website #seo #webdesign #b #onlinebusiness #applepay #smallbusiness #webdevelopment #shopping #onlinestore #onlineshop #ecommercewebsite #wordpress #WooCommerce

Is your website not ranking the way it should be? Toxi, spammy backlinks could be the reason. In this article we delve into what they and what you need to do to get ready of them: https://canterburywebsitedesign.co.uk/the-importance-of-removing-spammy-backlinks-from-your-website/

We were privileged to be approached recently to build the new Peugeot Motocycles website. If you're in the market for a new scooter or motorbike, definitely check out the new site here: https://peugeot-motocycles.co.uk/ . . #webdesigner #smallbiz #webdesigncompany #webdesign #webdesignagency #webdesigner #webdevelopment #webdesigning #webdesigners #wordpresswednesday #wordpress #peugeot #peugeotmotocycles #peugeotscooters #tr #scooter #cc #rkiye #peugeotdjango #peugeotsport #peugeotuk #scooters #motorcycle

1

Abbott Contractors, a Multi-Trades Service Provider who operate across Kent & London recently contracted us to build their new website. Check it out here: https://www.abbottcontractors.co.uk/ . . #webdesigner #smallbiz #webdesigncompany #webdesign #webdesignagency #webdesigner #webdevelopment #webdesigning #webdesigners #wordpresswednesday #wordpress #builders #construction #building #builder #realestate #interiordesign #design #renovation #home #contractors #contractor

4

Another website upgrade we undertook recently was for @kentcommercialkitchens They are one of the top commercial kitchen design and build companies in Kent. Have a look at their new website which includes their vast portfolio of work - you'll definitely recognise a few places!: https://kentcommercialkitchens.co.uk/ . . #webdesigner #smallbiz #webdesigncompany #webdesign #webdesignagency #webdesigner #webdevelopment #webdesigning #webdesigners #wordpresswednesday #wordpress #commercialkitchens #commercialkitchenequipment #restaurantsupply #restaurantequipment #kitchenequipment #commercialkitchen

1

We've been working with Discount Tyres South East Ltd to give their website a major upgrade! The new site is designed to be User-friendly, Informative & Mobile Friendly. Head over to the new website now and see for yourself and then get in touch with if you need anything tyre related: https://welovetyres.co.uk/ . . #webdesigner #smallbiz #webdesigncompany #webdesign #webdesignagency #webdesigner #webdevelopment #webdesigning #webdesigners #wordpresswednesday #wordpress #tyres #wheels #cars #tires #rims #x #car #tyre

3

Do you create a lot of videos for your business or as a hobby? Videos that people want to watch obviously 😉 You could be making money from them! Have a look at this article which tells you exactly what you need to do to get started:

Keeping the Google playing fields clean and fair is an important part of our SEO strategy for our clients. That's why we check and report those who are not playing fair by keyword stuffing:

1

We're serious about your business success. Are you? One thing that sets us apart is the seriousness with which we plan your very unique & specific SEO strategy and proposal. Read more here: https://canterburywebsitedesign.co.uk/were-serious-about-your-success-are-you/

Get your free SEO audit today. Have a look at why its so important here: https://canterburywebsitedesign.co.uk/unlocking-success-the-power-of-a-comprehensive-seo-audit/

What some of our happy customers have to say about us on Google