Cancellations

Cancellations

We’re sorry to hear that you’re considering cancelling either your web design, hosting or SEO services with us.

We understand that circumstances may change, and we respect your decision. Before proceeding with the cancellation, we’d like to provide you with some important information and ask a few questions to ensure that this is the right step for you.

Notice Period:

Please note that we require a minimum notice period of one calendar month for cancellations. This allows us to wrap up any ongoing work, make necessary adjustments, and ensure a smooth transition for your website and/or SEO strategy.

What is a calendar month?
One calendar month cancellation period means the contract will end on the last day of the following month. It doesn’t matter if you cancel at the start of the month or at the end of the month. The cancellation notice period starts on the 1st of the month following your cancellation. (Example: Should you cancel on 3 August -> your cancellation notice starts on 1 Septemberย  and the your liability for payment ends on 30 September).

Are you sure you want to cancel?

Before you finalise your decision, we encourage you to reflect on the value our services have provided to your online presence and business growth. We have dedicated our expertise and resources to deliver exceptional web design and SEO solutions tailored to your unique needs. If there are any concerns or issues that have prompted your decision, we would appreciate the opportunity to address them and find a satisfactory resolution.

Questions for Consideration:

  1. Have you explored all available options to address any challenges or concerns you may have faced during our partnership?
  2. Are there any specific aspects of our services that you feel could be improved or that didn’t meet your expectations?
  3. Is there any feedback or suggestions you would like to provide that could help us enhance our offerings and better serve our clients in the future? If so, please let us know on the cancellation form below.

Cancellation Process:

If you have carefully considered your decision and still wish to proceed with the cancellation, please complete the form below.

After receiving your cancellation request, we will promptly confirm the details and discuss any remaining tasks or obligations. We will inform you of the final steps, including any outstanding payments or data transfer requirements.

We would like to express our gratitude for the opportunity to work with you and contribute to your online success. We remain committed to delivering exceptional web design and SEO services, and we sincerely hope that you have had a positive experience during your time with us.

If you have any questions, concerns, or if there’s anything we can assist you with, please don’t hesitate to contact us. We are here to help and are open to discussing any potential alternatives or solutions that may address your specific needs.

Thank you for your understanding, and we wish you the best in your future endeavours:

 

 

Which Service do you wish to cancel?

What is your reason for cancelling?

Confirmation

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