Been Done a Dirty by a B2B Client? 

Leave a Negative Google Review for Them

Yes you can leave a negative Google review as a supplier who has not been paid!

As a supplier, you’ve put in the hard work and provided the products or services that your B2B client needs. But what happens when they don’t pay for the work you’ve done?

It’s a frustrating situation that many suppliers find themselves in. And while there are a few things you can do to try to get paid, sometimes the only recourse is to leave a negative Google review for the client.

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When to Leave a Negative Google Review

Before you leave a negative Google review, it’s important to make sure that you’ve done everything you can to resolve the issue with the client. This may include:

  • Sending them a polite but firm email reminding them of the outstanding payment
  • Calling them to discuss the issue
  • Sending them a certified letter

If you’ve tried all of these things and the client is still refusing to pay, then you may be justified in leaving a negative Google review.

What to Put in a Negative Google Review

When you’re writing a negative Google review, it’s important to be objective and factual. Avoid using personal attacks or inflammatory language. Instead, focus on the specific details of your experience with the client.

Here are some things to include in your review:

  • A brief description of the products or services you provided
  • The date(s) of service
  • The amount of money that is still owed to you
  • Any attempts you’ve made to collect the payment
  • The impact that the client’s non-payment has had on your business (if applicable)

 

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    What NOT to Put in a Negative Google Review

    There are a few things you should avoid putting in a negative Google review. These include:

    • Personal insults or attacks
    • Confidential information about the client
    • Threats or blackmail
    • Offensive language

    Google’s Guidelines for Reviews

    Google has a set of guidelines for who is able to leave reviews for a business. These guidelines state that reviews must be based on the reviewer’s own personal experience with the business. They must also be truthful and not misleading.

    Google also reserves the right to remove reviews that violate their guidelines. You can view their full list of guidelines here.

    The Bottom Line

    Leaving a negative Google review can be a powerful tool for suppliers who have been done wrong by a B2B client. By doing so, you can warn other potential customers about the client’s behavior and help to protect your business from future losses.

    However, it’s important to remember that you should only leave a negative review if you have exhausted all other options. And when you do write a review, be sure to be objective and factual.

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